I can hand on heart say that from my very first assessment and throughout my years of study, the team at 1st Access have been empathic, supportive and HONEST in their assessment of my needs and given realistic advice on how to handle some situations. The team are highly skilled and very savvy in their assessment of people needs. It would be very difficult for anyone to trick them into receiving help. Excellent team, they are proactive enough to find ways of improving the service themselves.