Reviews

From finding out I was diagnosed with dyslexia, I was given the support so quickly and have been very impressed of how quickly the training was and all the staff were very helpful

My experience with DSA was positive, I found that they helped me a lot and that if I was stuck or needed assistance then they would be there to help. And due to online learning they also helped with different types of ways to support my needs and my learning.

Thank you so much for your attention to help me with booking an appointment and going through the study needs assessment. The staff have been very nice to me and overall it has been excellent.

In general, I think the needs assessment service is good, I had a good appt with the assessor. I received lots of software which I haven’t yet used. I feel like the software is quite complicated to use so need more help with that. Maybe recordings of how to use the software could be provided. I have found the printer very useful. I didn’t find the study skills mentor useful as I already used a lot of the strategies given. I found 1:1 mentoring very useful and it helped me feel a lot better.

I was really nervous not knowing what to expect at all. But the person on the phone was really nice and explained everything wonderfully. Not only that but the needs assessment and help it could offer was a lot more than i ever expected to get. Definitely the best.

The help and support I have received so far has been amazing, I cannot think of any improvements (top notch).

I cannot rate the service I received more highly. I was anxious about the process at the beginning but from the start all of the staff I was in contact with genuinely seemed invested in me as a person rather than just another disability to be assessed. Professional, efficient and, importantly, also kind and empathetic .

Daniel was very professional, friendly and helpful today in sorting out the equipment and resources that I need to help me with my university studies.

I was nervous to do this assessment but by the end of it I was confident and very happy with what was discussed. I didn’t know much about the DSA and Daniel was very informative and answered all my questions. Overall the assessment has already helped me a lot and I feel more relived with what I have to do in my final year of uni! A big thank you to Daniel.

The service was good. They answered very quickly to my email. 10 stars.

Daniel was very helpful and knowledgeable in regards to my needs. Listened well and was very patient. Thankyou.

Extremely comfortable atmosphere and very helpful when trying to understand my points. I'm glad to say I felt very heard as this was my first time applying for any sort of assistance.

Fantastic service, great communication and excellent intervention related to finances.

I really recommend this company, from the day talking to them they were so helpful and accommodating, they understood I needed a face 2 face appointment and helped to make that happen. At the assessment, I felt really nervous but Daniel was extremely helpful and really took the time to listen to my family, could have not asked for anything better! The report came quickly as well so I will defo be recommending this organisation!

The assessment team have been very helpful. They were able to identify the best of ways to support me in relation to my disability and recommend things that would benefit me in the best possible ways and also in the long run.

Thank you Daniel of DSA who assessed my son Harry Goad for his support needs. Daniel mentioned this face to face was unusual as it's mostly been remote assessments. So it was nice to have this experience. As Harry's Mum I liked the way Daniel treated Harry as he is 18 so his conversation was always directed at Harry. Daniel allowed the parents to contribute where we felt it was necessary. Daniel asked important questions in a way Harry understood and put him at ease. Very impressed

Very nice, and patient with my concerns. She explained everything to me and made it very easy for me to understand.

I throughly enjoyed my experience with Access 1st. My meetings were engaging and simple to understand. Would recommend!

I am very thankful for the amazing support by Access 1st, the mentoring sessions as well as help with technology made a very good impact on my study process. Assessments and all communication went fast and easily. Beyond grateful!

I am so far very pleased with the quick responses and clarity of information given. Thank you for making this an easy process.