We value your reviews, as they keep us up to date with how students experience DSA funded support; including being aware of what works and what can be improved.

Louisa
L
Testimonial
15/11/21
Access 1 feedback
I believe that access one is really good.
Michelle Weston
M
15/11/21
Thank you for all your help!
I really appreciate all the help you’ve given me and I have been very impressed with the quick responses and availability of the team.
Thank you!
Michelle
Anonymous
A
08/11/21
Feedback
My assessor was amazing and very open when talking too.
Gabriela Laura Sârghi
G
Testimonial
01/11/21
They are the best
My experience with Acc Point has been amazing . I recommend with confidence, strength for those who need support. They guide us step by step through everything that needs to be done, so don't worry if you don't know how to proceed. Call them. I confess that in any problem, I had a question, they helped me and thus I eliminated any obstacle or insecurity I had.
Thank you very much for all the support.
P.S. They are the best.
Anonymous
A
Testimonial
01/11/21
Efficient needs assessment
Christalla Solomon was friendly, kind, reassuring and thorough. She spent more than an hour with me on the phone, ensuring she understood my (rare) genetic condition and it’s impact on my life. Her approach was practical and constructive. The waiting time for an assessment was very short (days). Let us hope SFE are as efficient.
Anonymous
A
25/10/21
Conclusion
Very good and clear communication.
Anonymous
A
18/10/21
An excellent representative for a kind and comfortable experience
Harry was really calm and understanding when speaking with him on my needs assessment today. He made me feel extremely comfortable and took all of my thoughts and feelings into account. He has given me hope for my upcoming academic year and the access 1st should be proud to have him as a representative. Keep making young people who are struggling feel heard and you’ll change the world. Thank you again !
Kevin Makwikila
K
11/10/21
Feedback
Felt nervous at the start as I wanted to ensure I get what I need but my needs assessor was brilliant and quick in understanding where I struggle most with my dyslexia which was very impressive and comforting.
We also had our session online which I found easy to follow, as I was in the comfort of my home. For future students offer the options in person or online. Although we had some technical issues at the beginning that did not impact our meeting has we had plenty of time. Thank you a lot!
Melanie
M
11/10/21
Zoë, what a wonderful assessor !!
I have never come across such wonderful staff. So helpful and empathetic. It’s refreshing to see, and I was made to feel so comfortable and at ease. Zoë is a credit to the company and such a wonderful assessor with clear understanding and guidance. I never felt once uncomfortable and was such a pleasure to meet someone who had a great understanding. Thank you, once again Zoë. X
Niven
N
Testimonial
11/10/21
DSA
I found the staff really helpful and they put me at my ease. The assessment has been invaluable in securing the support I need to help me at university.
Anonymous
A
Testimonial
04/10/21
Good service
The service was good and the accessor was very patient to explained everything to me.
Stephanie
S
Testimonial
27/09/21
Assessment
Lovely speaking to Zoe, she was very informative and helpful.
Anonymous
A
13/09/21
Excellent customer service
I had a problem, and I was given a response very quickly. I greatly appreciate the customer service.
kacey clarke
K
Testimonial
31/08/21
Superb service
My needs assessor, Christalla Solomon, was an absolutely lovely and welcoming woman. She put numerous things into place for me that put me at ease about my transition into University life. She listened and provided me recommendations for the best possible support. She made me feel very comfortable the entirety of the meeting and the communications I’ve had with her otherwise. Could not give any more praise.
William Worthington
W
Testimonial
31/08/21
Excellence service
I was able to book an assessment very quickly! The assessment was in depth and I’m very happy with the type of support that was offered to me.
Marvin Crooks
M
Testimonial
31/08/21
The level of service is amazing.
I had a very thorough conversation with one of the Access 1st advisor’s who made it very clear, what help I was entitled to, and how to access this help once awarded.
This helped a lot with understanding everything as it can be quite confusing at times. But with Access 1st help I have been more than pleased with the results.
I would therefore highly recommend Access 1st, for their efficient manner in which everything was organised and set up for me. I could not of asked for more.
Nell Beaumont
N
23/08/21
Daniel
Daniel was understanding and easy to talk to. He was so supportive in response to my anxiety and I didn't once feel judged or tested. I really appreciate the service he provided, he was lovely to talk to.
Nell Beaumont
Nikola Georgiev
N
Testimonial
23/08/21
Absolutely amazing
I highly recommend Access 1st and their services from A to Z. Extremely helpful staff tailoring their services to your own needs and circumstances.
Anonymous
A
Testimonial
23/08/21
Positive
I had a good experience with access 1st they had been really helpful throughout the process and I am happy that I had their assistance throughout the process
Anonymous
A
Testimonial
23/08/21
Feedback
Team was absolutely lovely and understanding of my situation and my new diagnosis. I felt so comfortable when talking to the staff, they explained everything to me clearly. When I needed additional support the team provided me with the help I needed.

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