We value your reviews, as they keep us up to date with how students experience DSA funded support; including being aware of what works and what can be improved.

Tia Banya
T
14/06/21
My Remote Needs Assessment
I was nervous to do this assessment but by the end of it I was confident and very happy with what was discussed.
I didn’t know much about the DSA and Daniel was very informative and answered all my questions. Overall the assessment has already helped me a lot and I feel more relived with what I have to do in my final year of uni!
A big thank you to Daniel.
Louise Weight
L
14/06/21
Assessment
Daniel was very professional, friendly and helpful today in sorting out the equipment and resources that I need to help me with my university studies.
Ganiyat Adebukola Taiyese
G
07/06/21
Disability Living Allowance
Fantastic service, great communication and excellent intervention related to finances.
Abbi Lin Pinnock
A
07/06/21
Needs Assessment
Extremely comfortable atmosphere and very helpful when trying to understand my points. I'm glad to say I felt very heard as this was my first time applying for any sort of assistance.
Anonymous
A
07/06/21
Very helpful
Daniel was very helpful and knowledgeable in regards to my needs. Listened well and was very patient. Thankyou.
Anonymous
A
02/06/21
Highly Recommend
I really recommend this company, from the day talking to them they were so helpful and accommodating, they understood I needed a face 2 face appointment and helped to make that happen. At the assessment, I felt really nervous but Daniel was extremely helpful and really took the time to listen to my family, could have not asked for anything better! The report came quickly as well so I will defo be recommending this organisation!
Gill Goad
G
24/05/21
DSA face to face with Daniel Tue 18 May 21
Thank you Daniel of DSA who assessed my son Harry Goad for his support needs.
Daniel mentioned this face to face was unusual as it's mostly been remote assessments. So it was nice to have this experience.
As Harry's Mum I liked the way Daniel treated Harry as he is 18 so his conversation was always directed at Harry. Daniel allowed the parents to contribute where we felt it was necessary. Daniel asked important questions in a way Harry understood and put him at ease. Very impressed
Anna Becker
A
17/05/21
Access 1st Experience
I throughly enjoyed my experience with Access 1st. My meetings were engaging and simple to understand. Would recommend!
Kristina
K
10/05/21
So grateful
I am very thankful for the amazing support by Access 1st, the mentoring sessions as well as help with technology made a very good impact on my study process. Assessments and all communication went fast and easily. Beyond grateful!
Victory Jimah
V
26/04/21
Amazing
Great help to me. I went years and years avoiding every dyslexic test because I was scared of the results which was ridiculous. Finding the results and that I need help has helped me emensly at uni. And Neil was a great instructor on teaching us about the equipment.
Alan
A
26/04/21
Praise
I wanted to review Harry Charalambous as part of my Needs Assessment on Friday 16th April. I cannot recommend him highly enough for the quality of service, care, clarity, reassurance, knowledge, professionalism and kindness shown to me throughout. I was nervous about the assessment and he put me at ease from the start, explaining the process so clearly, practising great active listening skills and summarising my thoughts and words so aptly. I was blown away by the support offered - Thank you!
Anonymous
A
26/04/21
Excellent service
Excellent service
Cecilia
C
31/03/21
DSA Assessment
I am very thankful to receive the assistance that was offered to me by Christalla who was very patient and supportive during this time.
The service has given me confidence and a greater willingness to get back into study with a service that aims to support as much as possible.
Raising my awareness that I learn in a different way that wasn’t addressed in earlier years of education and enabling me to see that I can still enjoy education when offered the right tools to support my journey.
Anonymous
A
29/03/21
Feedback
The assessment was OK, the host was understanding, polite and advised me about the interview process and how it works.
Anonymous
A
22/03/21
Feedback
Everything was perfect for me
Thank you
ignitious
I
22/03/21
feedback
thank you so much for helping, I loved that you took you time with without rushing it.
Anonymous
A
17/03/21
DSA Assessment
Christalla helped me to feel at ease and was very supportive throughout the assessment process.
I now feel positive and reassured. I look forward to finally being able to receive the support I need to successfully complete my course.
Anonymous
A
10/03/21
Experience with DSA application
The process was quite fast and the staff were friendly and supportive. Overall, a very excellent experience
Quailyn Gayadeen
Q
10/03/21
Ms
Pia was attentive and thorough in her assessment. A lovely painfree experience.
Adam Garcia Thiem
A
07/03/21
Mr
Christalla was nice and understanding with my needs, she was thorough with her words and made sure that everything said was understood.

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