We value your reviews, as they keep us up to date with how students experience DSA funded support; including being aware of what works and what can be improved.

Anonymous
A
Testimonial
17/01/22
Very Professional and friendly
The entire process was handled with great professionalism and care, the agents were looking to meet my concerns and any type of problems or complications that my situation required, and at the same time they were very kind and careful.
Demetra Georgiou
D
Testimonial
17/01/22
Christalla feedback
Christalla was easy to talk to during my assessment. She made me feel very comfortable and was patient when I needed something repeating. She explained everything thoroughly and clearly. Thank you kindly.
Anonymous
A
Testimonial
04/01/22
Study needs assessment
Christalla was very helpful in asking me about my difficulties and giving me recommendations for support both academically and generally. She was very friendly and understanding, and made sure to cover all aspects of my disability and ask if I had any other questions. I feel confident in the support I will receive in the future
Anonymous
A
Testimonial
29/11/21
Easy, straight forward and rewarding
I found the whole process of applying and having my assessment to be very straightforward. I spent several years studying without DSA via the access 1st team and have found my recent year of study to be much more productive with the added help. Thank you very much.
Louisa
L
Testimonial
15/11/21
Access 1 feedback
I believe that access one is really good.
Gabriela Laura Sârghi
G
Testimonial
01/11/21
They are the best
My experience with Acc Point has been amazing . I recommend with confidence, strength for those who need support. They guide us step by step through everything that needs to be done, so don't worry if you don't know how to proceed. Call them. I confess that in any problem, I had a question, they helped me and thus I eliminated any obstacle or insecurity I had.
Thank you very much for all the support.
P.S. They are the best.
Anonymous
A
Testimonial
01/11/21
Efficient needs assessment
Christalla Solomon was friendly, kind, reassuring and thorough. She spent more than an hour with me on the phone, ensuring she understood my (rare) genetic condition and it’s impact on my life. Her approach was practical and constructive. The waiting time for an assessment was very short (days). Let us hope SFE are as efficient.
Niven
N
Testimonial
11/10/21
DSA
I found the staff really helpful and they put me at my ease. The assessment has been invaluable in securing the support I need to help me at university.
Anonymous
A
Testimonial
04/10/21
Good service
The service was good and the accessor was very patient to explained everything to me.
Stephanie
S
Testimonial
27/09/21
Assessment
Lovely speaking to Zoe, she was very informative and helpful.
kacey clarke
K
Testimonial
31/08/21
Superb service
My needs assessor, Christalla Solomon, was an absolutely lovely and welcoming woman. She put numerous things into place for me that put me at ease about my transition into University life. She listened and provided me recommendations for the best possible support. She made me feel very comfortable the entirety of the meeting and the communications I’ve had with her otherwise. Could not give any more praise.
William Worthington
W
Testimonial
31/08/21
Excellence service
I was able to book an assessment very quickly! The assessment was in depth and I’m very happy with the type of support that was offered to me.
Marvin Crooks
M
Testimonial
31/08/21
The level of service is amazing.
I had a very thorough conversation with one of the Access 1st advisor’s who made it very clear, what help I was entitled to, and how to access this help once awarded.
This helped a lot with understanding everything as it can be quite confusing at times. But with Access 1st help I have been more than pleased with the results.
I would therefore highly recommend Access 1st, for their efficient manner in which everything was organised and set up for me. I could not of asked for more.
Nikola Georgiev
N
Testimonial
23/08/21
Absolutely amazing
I highly recommend Access 1st and their services from A to Z. Extremely helpful staff tailoring their services to your own needs and circumstances.
Anonymous
A
Testimonial
23/08/21
Positive
I had a good experience with access 1st they had been really helpful throughout the process and I am happy that I had their assistance throughout the process
Anonymous
A
Testimonial
23/08/21
Feedback
Team was absolutely lovely and understanding of my situation and my new diagnosis. I felt so comfortable when talking to the staff, they explained everything to me clearly. When I needed additional support the team provided me with the help I needed.
Mia
M
Testimonial
23/08/21
Great assessor
Daniel really listened to what I said, was very sympathetic and informative of the help I can get and the whole process. Really supportive and seemed to understand my worries. It wasn't an interrogation but like he said a conversation.
Eren Batu
E
Testimonial
23/08/21
Fantastic support
I found Christalla Solomon to be very well informed in her job and a really good guide through the whole process. She was kind courteous and respectful throughout putting us at ease with the whole process which we would have otherwise found very overwhelming. The meeting overran which was our fault but she was very happy to continue so as to ensure everything was completed satisfactorily.
I would like to thank her for her fantastic support.
Jessica Heather
J
Testimonial
23/08/21
Needs Assessment for university DSA
I felt that I was really looked after by Christalla Solomon during my needs assessment. I felt that she provided me with plenty information and support before, during and after my assessment. Ensuring that I have all the correct recommendations in place ready to start university in October.
Christalla answered any and all questions I had regarding the assessment and about any needs or concerns I had.
Christalla was very kind in her approach and welcoming throughout the assessment.
Anonymous
A
Testimonial
19/07/21
Needs Assessment, Advice and Specialist Support
I want to thank Pia (Needs Assessment, Advice and Specialist Support) she went above and beyond to help get all the support I needed to complete my studies. I have had several issues with Barry & Bennett(software training provider) and Remetek (equipment provider), these two companies failed to provide me with services that were paid for and agreed to deliver. As soon as Pia contacted them they sorted the issues straightway. I am truly lucky to have her as my needs assessor and I recommend her.

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