We value your reviews, as they keep us up to date with how students experience DSA funded support; including being aware of what works and what can be improved.

kacey clarke
K
Testimonial
31/08/21
Superb service
My needs assessor, Christalla Solomon, was an absolutely lovely and welcoming woman. She put numerous things into place for me that put me at ease about my transition into University life. She listened and provided me recommendations for the best possible support. She made me feel very comfortable the entirety of the meeting and the communications I’ve had with her otherwise. Could not give any more praise.
William Worthington
W
Testimonial
31/08/21
Excellence service
I was able to book an assessment very quickly! The assessment was in depth and I’m very happy with the type of support that was offered to me.
Marvin Crooks
M
Testimonial
31/08/21
The level of service is amazing.
I had a very thorough conversation with one of the Access 1st advisor’s who made it very clear, what help I was entitled to, and how to access this help once awarded.
This helped a lot with understanding everything as it can be quite confusing at times. But with Access 1st help I have been more than pleased with the results.
I would therefore highly recommend Access 1st, for their efficient manner in which everything was organised and set up for me. I could not of asked for more.
Nikola Georgiev
N
Testimonial
23/08/21
Absolutely amazing
I highly recommend Access 1st and their services from A to Z. Extremely helpful staff tailoring their services to your own needs and circumstances.
Anonymous
A
Testimonial
23/08/21
Positive
I had a good experience with access 1st they had been really helpful throughout the process and I am happy that I had their assistance throughout the process
Anonymous
A
Testimonial
23/08/21
Feedback
Team was absolutely lovely and understanding of my situation and my new diagnosis. I felt so comfortable when talking to the staff, they explained everything to me clearly. When I needed additional support the team provided me with the help I needed.
Mia
M
Testimonial
23/08/21
Great assessor
Daniel really listened to what I said, was very sympathetic and informative of the help I can get and the whole process. Really supportive and seemed to understand my worries. It wasn't an interrogation but like he said a conversation.
Eren Batu
E
Testimonial
23/08/21
Fantastic support
I found Christalla Solomon to be very well informed in her job and a really good guide through the whole process. She was kind courteous and respectful throughout putting us at ease with the whole process which we would have otherwise found very overwhelming. The meeting overran which was our fault but she was very happy to continue so as to ensure everything was completed satisfactorily.
I would like to thank her for her fantastic support.
Jessica Heather
J
Testimonial
23/08/21
Needs Assessment for university DSA
I felt that I was really looked after by Christalla Solomon during my needs assessment. I felt that she provided me with plenty information and support before, during and after my assessment. Ensuring that I have all the correct recommendations in place ready to start university in October.
Christalla answered any and all questions I had regarding the assessment and about any needs or concerns I had.
Christalla was very kind in her approach and welcoming throughout the assessment.
Anonymous
A
Testimonial
19/07/21
Needs Assessment, Advice and Specialist Support
I want to thank Pia (Needs Assessment, Advice and Specialist Support) she went above and beyond to help get all the support I needed to complete my studies. I have had several issues with Barry & Bennett(software training provider) and Remetek (equipment provider), these two companies failed to provide me with services that were paid for and agreed to deliver. As soon as Pia contacted them they sorted the issues straightway. I am truly lucky to have her as my needs assessor and I recommend her.
Anonymous
A
Testimonial
12/07/21
Professional support
Despite the chaos of COVID-19, the staff at access-1st have been incredibly helpful and understanding of my needs. There a no faults with the level of professionalism from the staff, and they are more than willing to listen to your worries and woes, or if there are any changes in your life that may affect your study.
Anna Ferreira
A
Testimonial
28/06/21
Feedback
Thank you so much for your attention to help me with booking an appointment and going through the study needs assessment. The staff have been very nice to me and overall it has been excellent.
Anonymous
A
Testimonial
28/06/21
DSA
My experience with DSA was positive, I found that they helped me a lot and that if I was stuck or needed assistance then they would be there to help. And due to online learning they also helped with different types of ways to support my needs and my learning.
Anonymous
A
Testimonial
21/06/21
Very Grateful
The help and support I have received so far has been amazing, I cannot think of any improvements (top notch).
Anonymous
A
Testimonial
21/06/21
It was great
I was really nervous not knowing what to expect at all. But the person on the phone was really nice and explained everything wonderfully. Not only that but the needs assessment and help it could offer was a lot more than i ever expected to get. Definitely the best.
Anonymous
A
Testimonial
14/06/21
Report
The service was good. They answered very quickly to my email. 10 stars.
Ivanne Gnaoure
I
Testimonial
24/05/21
HelpFrom Christialla
Very nice, and patient with my concerns. She explained everything to me and made it very easy for me to understand.
Anonymous
A
Testimonial
24/05/21
Feedback
The assessment team have been very helpful. They were able to identify the best of ways to support me in relation to my disability and recommend things that would benefit me in the best possible ways and also in the long run.
Anonymous
A
Testimonial
04/05/21
Friendly and efficient
I am so far very pleased with the quick responses and clarity of information given. Thank you for making this an easy process.
ellie brodie
E
Testimonial
26/04/21
outstanding
today I had an assessment with Christalla, my nervous were gone talking to someone about how my disability affects me, but wow she was amazing, I have never felt so comfortable, I was really overwhelmed by the support and can not thank you enough for your help .

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