We value your reviews, as they keep us up to date with how students experience DSA funded support; including being aware of what works and what can be improved.

Anonymous
A
Testimonial
24/05/21
Feedback
The assessment team have been very helpful. They were able to identify the best of ways to support me in relation to my disability and recommend things that would benefit me in the best possible ways and also in the long run.
Anonymous
A
Testimonial
04/05/21
Friendly and efficient
I am so far very pleased with the quick responses and clarity of information given. Thank you for making this an easy process.
ellie brodie
E
Testimonial
26/04/21
outstanding
today I had an assessment with Christalla, my nervous were gone talking to someone about how my disability affects me, but wow she was amazing, I have never felt so comfortable, I was really overwhelmed by the support and can not thank you enough for your help .
Albert Roland Lamptey
A
Testimonial
26/04/21
Number 1
Brilliant service and always ready to assist you in anything regardless.
Very delighted with the services I received from Dr.Amy and team. Much appreciated and thanks for everything.
Michal
M
Testimonial
19/04/21
DSA assessment
The access 1st team were really helpful in organising my needs assessment and answering all my questions - I really appreciated being able to have someone explain it to me on the phone beforehand. Christalla was very kind and helped me feel comfortable and understand everything throughout the appointment. A great service thank you!
Amina Ali
A
Testimonial
19/04/21
Professional and quick service
Professional and quick service
Beverline
B
Testimonial
06/04/21
Testimonial
It was a very good experience ,i was highly supported to the end.all my question was answered in the time we are living i am grateful to you all for the wonderful support.Thank to you all.
Anonymous
A
Testimonial
06/04/21
Testimonial
Access first have been very helpful. They complete a thorough and detail assessment of my needs which have help me to understand my needs and continue with studying on my course. It has been very difficult studying this year and without the support provided, I would have been unable to continue studying. Access first have provided me with tools to aid my day to day learning and living and I very grateful for their help.
Thank you to Markella and the team.
Ruqaiya Asim
R
Testimonial
06/04/21
Great conversation !!!
I was actually quite stressed ahead of this call as I did not know what to expect, however, thanks to Christalla, it was a very pleasant and helpful conversation.
It was lovely speaking with Christalla ! as she explained the process very well, and based on the needs and requirements, she was also able to advise on various aspects, including softwares and apps.
Anonymous
A
Testimonial
22/03/21
Study Needs Assessment
Christalla was very patient with us when we caused a delay of 20 minutes due to technology difficulties at our end and she helped us find a way to talk remotely. She was very understanding of the challenges that hearing impaired students have to face and pleasant to talk to.
Thank you!
Anonymous
A
Testimonial
15/03/21
Need Assessment
Services offered was brilliant thank you
Anonymous
A
Testimonial
24/02/21
mrs
very supportive and respectful i was glad my assessment
Anonymous
A
Testimonial
26/08/20
Very informative and thorough assessment
Thank you assessor for being so kind and supportive.
Anonymous
A
Testimonial
26/08/20
Assessor did my needs assessment and from start to finish...
...he was helpful, attentive, informative and really pleasant to talk to. He made the entire process seem a lot less daunting and I appreciated his service - thank you!
Anonymous
A
Testimonial
26/08/20
Thank you for your help
It has given me a positive outlook now on my future at University. 
I have attached the Questionnaire here.
Stay well. Thank you for your help again.
Anonymous
A
Testimonial
26/08/20
I wanted to feedback to let the team know that the whole processes was easy and comfortable...
...right from the phone call to the assessment being carried out
I would like to add that my assessor name was clear, affable and took great care to ensure that I understood all the necessary parameters.
It would be greatly appreciated if you could pass on my thanks for everyone's help. 
Anonymous
A
Testimonial
26/08/20
My Needs Assessor name was amazing
She offered me support in ways I didn't even think of myself and has made my time at University so much easier for me! She gave me some great advice and was very informative when it came to different systems that would benefit me and make my time at University as comfortable and enjoyable as possible. Thank you again.
Anonymous
A
Testimonial
26/08/20
I have been supported...
...and helped by Access 1st during this time which i appreciate. The needs assessment test was before Covid 19 but it helped me work out what would be best for me and im glad i did it.
Anonymous
A
Testimonial
26/08/20
Many thanks...
...for sending me the final version of my needs assessment report. I am very pleased with all the help that you and your organisation have given me in having my disability needs fulfilled.

I hope that you are keeping well during this difficult time and I look forward to starting my degree.
Anonymous
A
Testimonial
26/08/20
The call assessment was very good...
...and had no problems. Was very helpful.

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